The Visible Voices

Sheila Heen Leadership Negotiation and Thanks for the Feedback

Sheila Heen has been with the Harvard Negotiation Project for twenty years, teaching negotiation and difficult conversations at Harvard Law School and in Harvard's executive education programs.She is also CEO of Triad Consulting in Harvard Square, where she specializes in working with executive teams on issues where there is strong disagreement and emotions run high. She has worked with corporate clients on six continents, with the US White House, the Singapore Supreme Court, and with theologians with disagreements on the nature of truth and God.With co-author Douglas Stone, Heen has published two best selling books Difficult Conversations and Thanks for the Feedback

Joy Scaglione Citizen Detective Librarian and Bite-Sized Crime Podcaster

Joy Scaglione is the host of Bite-Sized Crime, a short-form podcast that focuses on lesser-known stories in the true crime world. Fact-based and extensively researched, Bite-Sized Crime is committed to giving voices to victims who may not otherwise have a chance to be heard. Outside of podcasting, Joy is a nationally certified school librarian with twenty years of experience in public and private education. In her free time, she enjoys traveling, playing with her 3 big dogs, and catching up on the latest Netflix documentaries. The podcast is part of the Boundless audio network

Sheila Heen Leadership Negotiation and Difficult Conversations

Sheila Heen has been with the Harvard Negotiation Project for twenty years, teaching negotiation and difficult conversations at Harvard Law School and in Harvard's executive education programs.She is also CEO of Triad Consulting in Harvard Square, where she specializes in working with executive teams on issues where there is strong disagreement and emotions run high. She has worked with corporate clients on six continents, with the US White House, the Singapore Supreme Court, and with theologians with disagreements on the nature of truth and God.With co-author Douglas Stone, Heen has published two best selling books Difficult Conversations and Thanks for the Feedback

Kevin M Simon Chief Behavioral Health Officer for the City of Boston.

Kevin M. Simon, MD, was appointed as the first Chief Behavioral Health Officer for the City of Boston. Dr. Simon will guide a public health strategy to support Bostonians’ growing mental and behavioral health needs at the Boston Public Health Commission. In addition, he is an Attending Psychiatrist at Boston Children's Hospital, an Instructor in Psychiatry at Harvard Medical School, a Commonwealth Fund Fellow at Harvard University, and a Medical Director of Wayside Youth and Family Support Network. Dr. Simon practices as a Child, Adolescent, and Adult Psychiatrist & Addiction Medicine specialist caring for youth through the Adolescent Substance use & Addiction Program (ASAP) at Boston Children's Hospital. As a physician-scientist, Dr. Simon has received federal funding for work focused on the intersections of mental health, substance use, and juvenile justice. Dr. Simon has helped design and transform behavioral health agencies as a healthcare consultant and administrative leader. He completed clinical fellowships in child & adolescent psychiatry and addiction medicine at Boston Children's Hospital/Harvard Medical School and a residency in adult psychiatry at Grady Hospital, affiliated with Morehouse School of Medicine, in Atlanta, GA. He received his medical degree from Southern Illinois University School of Medicine. His writings on health equity, mental health, and substance use are in notable journals, including the New England Journal of Medicine, American Journal of Public Health, and Health Affairs.NEJM: Daughters’ Keeper — The Care and Treatment of Black Girls in AmericaNEJM Them and Me — The Care and Treatment of Black Boys in America

Kedar Mate and Ian Sinnett: Medical Malls Design and Refurbished Spaces

In 2010  Ellen Dunham Jones gave a TedTalk on retrofitting the suburbs and repurposing malls. In 2021, Kedar Mate et al authored a piece in Harvard Business Review Why Health Care Systems Should Invest in Medical MallsKedar Mate, MD, is the President and Chief Executive Officer at the Institute for Healthcare Improvement (IHI), President of the Lucian Leape Institute, and a member of the faculty at Weill Cornell Medical College. Dr. Mate’s scholarly work has focused on health system design, health care quality, strategies for achieving large-scale change, and approaches to improving value. Previously Dr. Mate worked at Partners In Health, the World Health Organization, Brigham and Women’s Hospital, and served as IHI’s Chief Innovation and Education Officer.  Dr. Mate has published numerous peer-reviewed articles, book chapters and white papers and has received multiple honors including serving as a Soros Fellow, Fulbright Specialist, Zetema Panelist, and an Aspen Institute Health Innovators Fellow. He graduated from Brown University with a degree in American History and from Harvard Medical School with a medical degree.  You can follow him on twitter at @KedarMateIan Sinnett, AIA, ACHA, is a Principal and board-certified healthcare architect who co-leads the Dallas Health Practice for Perkins&Will. His expertise is concentrated on the strategic, pre-design, programming, and planning phases of projects furthered by a continued level of intensity and project engagement through completion and first-patient. Ian has worked with a range of for-profit, developer, rural, academic, and not-for-profit clients including MD Anderson Cancer Center, HCA, UT Southwestern, Children’s Health, Penn Medicine, Legacy Community Health, and RedBird Dallas. Notable recent projects include critical access hospitals in Uvalde, TX and Pecos, TX, a complete reconfiguration and expansion of the Lancaster General Health ED (15th busiest in the US), and acting as the Principal in Charge of the RedBird Mall Sears Dark Store revitalization with UT Southwestern and Children’s Health in Southern Dallas. Outside of his professional life, Ian travels the world with his wife, is a volunteer and advocate for Big Brothers Big Sisters, and is building his dream get-a-away in the high deserts of West Texas.

Kathleen Brandenburg Co-CEO and Co-Founder IA Collaborative Design Consultancy

Selected by Fast Company as a Master of Design and one of 50 Most Influential Designers, Kathleen Brandenburg is an internationally recognized founder, thought leader, educator and speaker. Named a “Creative Maverick,” Kathleen has devoted her career to elevating design as a strategic value for business, organizations, and society. An early pioneer and advocate of human-centered design, she was one of the first to link design, business strategy, and innovation when she co-founded IA Collaborative, the global design and innovation consultancy, in 2000.Today, Kathleen is leading the conversation to elevate design’s impact even further, championing it as the way solve our world’s most urgent problems. A Harvard Visiting Professor of Design for Social Innovation, she is at the forefront of a movement to change the way healthcare understands and applies design, and is the author of Design for Health: The Beginning of a New Dialogue Between Design and Public Health.Kathleen leads work at the forefront of design and business strategy at IA Collaborative. An expert in cross-pollination, she draws from the varied industries IA serves to uncover unexpected connections and opportunities for innovation. She co-developed the company’s 7 Elements of Design Innovation™ process that has driven record success for the world’s largest brands.Kathleen serves on the Innovation Council at Northwestern University and is on the Board of Directors at IIT Institute of Design.

Michelle Lin CEO and Founder Academic Life in Emergency Medicine

Michelle Lin MD is the Founder and CEO of AliEM. She is a Professor and Digital Innovation Lab Director in the Department of Emergency Medicine at the University of California, San FranciscoALiEM started out as an educational blog in 2009 for Dr. Michelle Lin to store Tricks of the Trade notes, has now evolved into an umbrella organization, housing online educational platforms and virtual communities. Our dynamic, globally distributed team continues to grow now with over 100 volunteer members, comprised of physicians, residents, students, pharmacists, nurses, and paramedics. We value dedication and creativity over experience and welcome all like-minded torchbearers in healthcare.Books Michelle suggests: Flash Foresight by Daniel Burrus and John David Mann [Amazon]Radical Candor by Kim Scott [Amazon]Rest by Alex Soojung-Kim Pang [Amazon]Speed of Trust by Stephen M.R. Covey [Amazon]Steal Like an Artist by Austin Kleon [Amazon]The One Thing by Gary Keller and Jay Papasan [Amazon]

Brickson Diamond Empowerment Storytelling and The Blackhouse Foundation

Brickson Diamond is a partner in the Technology, Media, Telecommunications and Services practice of the leadership advisory firm, Spencer Stuart. He has a specific focus on supporting media clients and advising across the firm’s Americas region on client-facing diversity equity and inclusion efforts. Brickson also serves on the board of Gentreo, an early-stage private company that provides technology-enabled solutions for estate planning sold to businesses as a benefit to employees, members and affiliated individuals. Prior to joining Spencer Stuart in late 2021, Brickson was CEO of Big Answers, LLC, an independent human capital advisory firm focused on helping leaders evolve enterprises by setting diversity strategy, sourcing senior-level diverse talent and instituting governance excellence in the fields of entertainment, technology, investment management and philanthropy. He previously served for five years as COO of The Executive Leadership Council, the preeminent member organization of Black executives in the Fortune 1000. Brickson began his career and spent 15 years as a marketing and client services executive with The Capital Group Companies, a $2.6 trillion global asset management firm.Brickson is a founding board member and chair of The Blackhouse Foundation, which provides pathways for Black multi-platform content creators into career opportunities within film, television, digital and emerging platforms. Brickson is a trustee of The Cooper Union for the Advancement of Science and Art, the Middlesex School and Tides. He serves on the investment committee of the Annenberg Foundation Trust at Sunnylands, is an advisor to VC Include, a platform that was created to accelerate investment into diverse emerging managers, and Smashcut, an online education platform for the visual arts. Brickson is a graduate of Brown University and the Harvard Business School. 

Jeannine A Cook of Harrietts and Idas Bookshops

Jeannine A. Cook the founder and business owner Harrietts and Idas Bookshops. For the last 10 years she worked as a trusted creative writer for several startups, corporations, non-profits, and influencers. Jeannine is a Leeway Art & Transformation grantee and a winner of the South Philly Review Difference Maker Award. She recently returned from Nairobi, Kenya; Johannesburg, South Africa; and Birmingham, UK facilitating trainings on racism, colonialism, and imperialism with youth from 15 countries around the world. Jeannine is known for her "out of the box" approaches to organizing through guerrilla style creative writing.Oprah Daily Travel and LeisureWNBC News

Suzanne Koven Physician Essayist

Suzanne Koven, received her B.A. in English literature from Yale and her M.D. from Johns Hopkins. She also holds an M.F.A. in nonfiction from the Bennington Writing Seminars. After her residency training at Johns Hopkins Hospital, she joined the faculty of Harvard Medical School and has practiced primary care internal medicine at Massachusetts General Hospital for over 30 years. She is an associate professor of medicine at HMS and holds the Valerie Winchester Family Endowed Chair in Primary Care Medicine at Mass General.  In 2019 she was named inaugural Writer in Residence at Mass General. Her essays, articles, blogs, and reviews have appeared in The Boston Globe, The New England Journal of Medicine, The Lancet, NewYorker.com, Psychology Today, The L.A. Review of Books, The Virginia Quarterly, STAT, and other publications. Her monthly column “In Practice” appeared in The Boston Globe and won the Will Solimene Award for Excellence in Medical Writing from the American Medical Writers Association in 2012. Dr. Koven co-directs the Media and Medicine certificate course at HMS and speaks to a wide variety of audiences on literature and medicine and the role of women in medicine. Her essay collection, Letter to a Young Female Physician, was published by W.W. Norton & Co. in 2021.